Shipping and Returns
SHIPPING & RETURNS
Important Information
As soon as an order is accepted, the delivery time for your shipment will begin. This includes a period of 2 working days in which our warehouse will process and dispatch your shipment from Monday through Friday. In case of restocking, the shipment period may take longer and one of our staff members will send you a notification of delay via email.
If an item in your order isn’t immediately available in our warehouse, then please allow 1 to 2 weeks for your purchase to be processed. Your order may be processed in multiple shipments, in which case you will be notified of the tracking number when each shipment occurs.
Returns and Replacements
7 days returns and replacement accepted from the date of product purchased.
Replacement under the following conditions
- If there is any problem in size fitting.
- If there is any manufacturing defect.
- Please note that the product must be unused and well enacted with all the tags and labels.
- The reverse shipping will be borne by the customer.
- The replacement will be shipped within 1 business day after the product reaches our warehouse.
About the artist
Viti Mittal is an artist and designer from New Delhi. Art-inclined from a young age, she refined her artistic capabilities at Parsons School for Design, New York. It was here she learnt the correlation between forms and materials, like metal, leather, ceramics and wood. Her academic experiences pushed her to embrace the principles of creativity, honing her skills on the jewellery bench, the pottery wheel, and embodying the meticulous focus of an embroiderer, the finesse of a leatherworker, or the craftsmanship of a woodworker. This deepened understanding of materials, and the self, prompting her longue duréecreative pursuit.
Her graduation thesis got considerable attention, including being featured in CFDA’s (Council of Fashion Designers of America) future graduate showcase. The studio was started in 2017 with Jewellery and ceramics. The first collection was called Maharani - a celebration of inherited wisdom in south-Asian females. Since then, the works have been showcased in New York, Frankfurt, New Delhi and Kolkata.
Viti-Mittal Studios is a space for self-expression through objects. The artist-converted designer has a particular interest in deciphering the self through object-making. The themes are consciously selected from a place of learning; often revealing how she positions herself, and her jewellery, as a microcosm in the grander scheme of cultural history. The motivation comes from a learned space, inspiring to unfold one’s sense of self in a tangible time capsule. The brand in a sense is a personal journal, delivering an informed sense of being, and becoming